CONTACT INFORMATION 136 Madeira Road Islamorada, FL 33036 Email    Click here Toll Free (US and Canada)    888-881-3030 Hotel Direct Line    305-664-0044 Fax    305-664-0674 Reservation Hours    7:00 am - 11:00 pm EST Directions by Car    Click here for download Directions by Boat    Click here for download Check-In Time    After 3:00 pm Check Out Time    11:00 am Children    We welcome children 16 and over Pets    We welcome friendly dogs Reservations Reservations may be made directly with the hotel through our toll free number 1-888-881-3030 or contact us online with a request: Send us an email. Requests will be answered within 24 hours. You may also make a reservation using our secure online booking system. Click on the icon above, or click here to View Availability and/or make an Online Reservation. You can also click here to View or Update an Existing Reservation using our online system. Reservations of five or more rooms are available through our Executive Office directly. Wedding and Executive Retreat Packages are also available through the Executive Office directly. Deposit and Cancellation Policy Cancellations must be made 14 days prior to arrival. One night of room and tax is required as prepayment at the time of reservation booking.